SHIPPING
We provide standard free shipping to the UK, EU, EFTA and Singapore.
Our next day and Saturday options are available at a small fee to UK based customers. 

Please note, our delivery partners do not deliver on bank holidays.

CLICK & COLLECT - FREE (London)

Collect your parcel from our Headquarters in London on any day of the week between 10am and 6pm. When your items are ready for collection, the team will send you an email confirming they are available. This usually takes 1 to 2 working days.

NEXT WORKING DAY DELIVERY - £5.95 (Exc. Channel Islands, Northern Ireland and the Highlands)

Place your order before 3pm Monday to Friday and we’ll deliver it the next working day, excluding bank holidays.

You will receive a text with your one hour timeslot from DPD on the day of delivery.

Orders placed from noon on Friday and during the weekend will be delivered on Tuesday.
Postcode exclusions apply.

SATURDAY DELIVERY - £11.95  (Exc. Channel Islands, Northern Ireland and the Highlands)

Place your order by noon on Friday to get it on Saturday. 

You will receive a text with your one hour timeslot from DPD on the day of delivery.

Orders placed from noon on Friday and during the weekend will be delivered on Tuesday.
Postcode exclusions apply.

STANDARD TRACKED DELIVERY - FREE

United Kingdom*

Our standard delivery is done by Royal Mail. You will receive a tracking number once your order is dispatched. Delivery usually takes 1 to 4 working days.

Rest of Europe & EFTA*

Delivery includes duties and taxes.

Delivery to Europe and EFTA will take between 4 & 10 working days. Orders are sent with Fedex. Once at the destination, the package will be handed over to a local carrier. All tracking information will be shared at the time of dispatch. 

Hong Kong & Singapore*

Delivery includes duties and taxes

Delivery will take between 5 & 12 working days. Orders are sent with Fedex. Once at the destination, the package will be handed over to a local carrier. All tracking information will be shared at the time of dispatch. 

*Days quoted are an estimate. Delivery speeds vary widely by country. Please see more detail at checkout or reach out at help@ventete.com.

Postcode exclusions for premium, paid services

We do not currently offer next day and Saturday services to the Channel Islands, Northern Ireland and the Highlands. 

If in doubt, please do reach out to our team at help@ventete.com